RESOLVE 50% OF YOUR SUPPORT QUESTIONS. INSTANTLY.
Natural language conversations
No misleading answers
Asks clarifying questions
Seamless human handoff
MEET SARA
A breakthrough AI bot powered by OpenAI. Using advanced AI language models, SARA solves complex problems and provides safer, more accurate answers than any AI bot on the market.
Demo SARA now with your own support content
Enter your help center URL to create a custom, shareable SARA demo. SARA will ingest your content and then use it to answer questions automatically.
By sharing your URL, you are confirming that you have the necessary rights to share the content at this URL.
By submitting your email, you agree to receive marketing emails related to the demo.
WHY OUR CUSTOMERS LOVE SARA
FOUR REASONS SARA CHANGES EVERYTHING
Dramatically reduce your support volume
An AI bot you
can trust
Activate in
minutes
Any language, anywhere, any time
SARA uses the most sophisticated AI technology to deliver safe, accurate answers that resolve customer questions and reduce your team’s ticket volume instantly.
Deflection Rate
Resolution Rate
Trustworthy
Built-in safeguards ensure SARA answers questions based solely on your support content. No misleading answers. No off-topic conversations.
Transparent
SARA Conversations in Inbox lets your team easily monitor all of SARA’s responses.
Control when you want it
Custom Answers allow you to create bespoke answers to your most important questions, and SARA will prioritize them over its AI Answers.
Human when you need it
SARA can triage complex problems and seamlessly pass them to your human support teams—so your customers get the best possible experience.
Instant answers from multiple sources
From Intercom Articles, Zendesk Help Center, or any public URL, SARA can ingest content from multiple sources at once.
Just point it at your content and turn it on
SARA starts answering customer questions immediately. No training, no configuration, no new bot paths.
SARA gets smarter over time
As your support content gets better, SARA does too—along with its resolution rates.
Conversational
A true natural language bot, SARA can understand complex queries, ask clarifying questions, and fully converse with your customers.
Multilingual
SARA will automatically detect a customer’s language and resolve issues in any of the 43 languages that Intercom currently supports.
Omnichannel
SARA can effortlessly keep conversations going wherever your customers are—Intercom Messenger, WhatsApp, SMS, and more.
Powered by your support content
Intercom Articles
Zendesk Help Center
Conversation data
Any public URL
Multiple sources
Multiple public URLs
Automated content sync
Manual content sync
No training, no configuration
Intelligent controls
Preview SARA before setting live
Custom Answers for important questions
Configure multiple SARA AI bots
Inbox view for SARA conversations
Rules and audience targeting
Resolution limits with notifications
Handoff to support teams
Handoff to other bots
Handoff to Zendesk or Freshdesk
Conversational by design
Powered by OpenAI
Holds complete conversations
Asks clarifying questions
Multilingual
Measurement and reporting
Usage metrics
Performance/ROI metrics
Custom reporting
CSV download
Plug into third-party dashboards
Article-level metrics
Content score
Built for scale
Web, mobile, and app ready
Integrate with over 400 apps
Intercom Messenger
WhatsApp
SMS
Facebook
Instagram
Email
Fully customizable
Rename SARA
Personalize SARA Messenger
Customize SARA icon
Pay when SARA achieves the outcome you and your customers care about most resolved conversations.
