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TRUSTED BY +25,000 BUSINESSES
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AI HELP DESK
Maximize productivity with one central workspace that connects your Inbox, Tickets, and Help Center.
AI-enhanced
Omnichannel
Designed for efficiency
The thing I noticed most about Inbox is the speed. In a test, we saw a 15% increase in the number of conversations handled.
AI BOT
PO AI, our breakthrough AI bot, uses the most sophisticated AI technology to deliver safe, accurate answers that resolve customer questions and reduce your team’s ticket volume instantly.
Dramatically reduce your support volume
Provides safe, trustworthy answers
Solve issues anywhere, any time, in any language
Within six days, Fin is successfully resolving 42% of conversations. It’s truly surpassed my expectations.
PROACTIVE SUPPORT
Onboard, educate, and notify your customers with in-context, automated messages—cutting support volume and keeping customers happy.
Reduce inbound volume
Increase CSAT
No engineering resources needed
Within six days, Fin is successfully resolving 42% of conversations. It’s truly surpassed my expectations.
MESSENGER AND OMNICHANNEL
Our Messenger supports customers when it's most effective—the moment they need help in your product. And with email, SMS, and more, they can also pick whatever channel works best.
Deliver support at the exact right moment
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Within six days, Fin is successfully resolving 42% of conversations. It’s truly surpassed my expectations.
PLATFORM
Get all your automation, conversations, tickets, customer data, and reporting working together seamlessly. Maximize team performance by connecting all your other tools to our platform.
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We have almost all of our support channels integrated into one system, making it easy for us to manage our support, as well as take a data-driven approach to continuously improving our service.
